Terms of Service for DGtalQr
Last Updated: September 2026 Official Agreement
1. Introduction & Acceptance
Welcome to DGtalQr (“Platform”, “we”, “our”, or “us”). These Terms of Service (“Terms”) constitute a legally binding agreement between DGtalQr and any business, organization, owner, employee, or individual (“User”, “Client”, or “You”) who accesses or uses our services, applications, and QR code infrastructure.
By registering an account, generating a QR code, uploading catalog items, accessing the dashboard, or utilizing our services, you expressly acknowledge that you have read, understood, and agreed to be bound by all the provisions of these Terms. If you do not agree to these Terms, you must immediately cease using the platform.
2. Scope of Services
DGtalQr provides digital web tools and software-as-a-service (SaaS) features that enable organizations to:
- Generate and manage digital QR codes linked to online menus, service lists, catalog items, and business profiles.
- Host digital catalogs, pricing, service descriptions, and business information for customer viewing.
- Facilitate customer order placement notifications, reviews, and callback requests.
- Manage branch profiles, staff credentials, and digital business cards.
DGtalQr operates solely as a technological intermediary connecting organizations with their customers. We do not participate in, manufacture, guarantee, or fulfill any goods or services offered by organizations on the platform.
3. Data Storage, Data Loss & Mandatory User Backup Responsibility
⚠️ CRITICAL NOTICE: USER MUST MAINTAIN INDEPENDENT BACKUPS
DGtalQr is NOT an archival, permanent storage, or dedicated accounting system. All data uploaded, recorded, or collected on the platform—including but not limited to bills, orders, invoices, sales reports, customer inquiries, menu items, branch data, and employee records—is stored on an operational convenience basis.
You must regularly download, export, and maintain your own offline and independent backups of all your critical business records, bills, orders, and financial data. Do not rely solely or exclusively on DGtalQr as the single repository of your business data.
By using DGtalQr, you explicitly understand, acknowledge, and agree that:
- Data Storage at User's Risk: While DGtalQr implements multi-tiered enterprise security, firewalls, and data protection protocols, we do not warrant or guarantee that data will never be lost, corrupted, deleted, delayed, or inaccessible.
- No Liability for Data Loss: Under no circumstances shall DGtalQr, its owners, developers, or affiliates be held liable for any direct, indirect, incidental, special, or consequential damages resulting from data loss, deleted records, missing order histories, billing discrepancies, corrupted catalogs, or system downtime, regardless of the cause (including server failure, cyberattacks, network disruptions, hardware malfunctions, accidental deletion, account closure, or force majeure events).
- Mandatory Self-Backup: Organizations and business owners are solely responsible for exporting, archiving, printing, and preserving all sales bills, tax records, customer details, receipts, and order histories necessary for legal, accounting, tax, or operational compliance.
- Account Inactivity & Expiration: Upon subscription expiration, plan cancellation, or prolonged account inactivity, DGtalQr reserves the right to archive, restrict, or purge stored historical records and media files after reasonable notice or grace periods.
4. Eligibility & Account Security
- You must be at least 18 years of age and legally authorized to enter into binding contracts to register an account.
- You agree to provide true, accurate, current, and complete business information during registration.
- You are strictly responsible for maintaining the confidentiality of your login credentials and for all activities conducted through your account.
- You must notify DGtalQr immediately at
support@dgtalqr.comif you suspect any unauthorized access or security breach.
5. Content Ownership & Lawful Use
- Your Content: You retain full intellectual property ownership of the menus, logos, trademarks, images, and prices you upload. You grant DGtalQr a non-exclusive, worldwide license to host, display, and process your content strictly for operating the service.
- Lawful Content: You agree NOT to publish false, misleading, defamatory, obscene, counterfeit, infringing, or illegal goods/services.
- Public Visibility: Any information or menu placed on a public QR code is accessible to anyone who scans or visits the link. You are solely responsible for ensuring you do not publish confidential or sensitive personal data on public menus.
6. Customer Payments & Transaction Disclaimer
💳 Peer-to-Peer & Direct Organization Payments
DGtalQr does not collect, process, hold, or escrow payments between end-customers and organizations. All commercial transactions, payments (cash, UPI, external POS), order fulfillments, and product deliveries occur directly between the customer and the organization.
- DGtalQr is not a financial intermediary, escrow agent, or bank.
- We bear zero responsibility or liability for customer payment disputes, chargebacks, unpaid orders, fraudulent customer claims, product quality issues, delivery failures, or refunds between organizations and their customers.
- Customers are advised to verify organization details and confirm prices directly with the business before making any direct payment.
7. Subscriptions, Renewals & Refund Policy
- DGtalQr offers free and paid subscription plans (monthly / yearly).
- Manual Renewal: Subscription plans do not renew automatically unless explicitly authorized. Users are responsible for renewing their plans prior to expiration to maintain uninterrupted access to premium features.
- Non-Refundable: All subscription payments are strictly non-refundable once the plan is activated. No pro-rated refunds are issued for partial usage periods, early cancellations, or failure to utilize the platform after purchase.
- Duplicate Payments: In verified cases of accidental duplicate charges or gateway technical glitches, refund inquiries may be submitted to
support@dgtalqr.comwithin 7 days of the incident for review.
8. Prohibited Platform Activities
Users and visitors agree NOT to:
- Deploy automated bots, high-frequency scrapers, spiders, or crawlers to harvest platform data or overload servers.
- Attempt to bypass, disable, probe, or tamper with security filters, nonces, rate limiters, or firewalls.
- Reverse engineer, decompile, or copy the platform's proprietary codebase, UI design, or infrastructure.
- Use the service to transmit malware, phishing links, deceptive scams, or unsolicited spam.
9. Disclaimer of Warranties
THE DGTALQR PLATFORM AND SERVICES ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.
WE DO NOT GUARANTEE THAT THE PLATFORM WILL BE 100% UNINTERRUPTED, SECURE, ACCURATE, OR ERROR-FREE AT ALL TIMES. TEMPORARY OUTAGES DUE TO SERVER UPGRADES, TELECOM DISRUPTIONS, OR THIRD-PARTY HOSTING OUTAGES MAY OCCUR.
10. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL DGTALQR, ITS FOUNDERS, DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES—INCLUDING LOSS OF PROFITS, LOSS OF REVENUE, BUSINESS INTERRUPTION, LOSS OF DATA, OR GOODWILL—ARISING OUT OF OR IN CONNECTION WITH THE USE OR INABILITY TO USE THIS SERVICE.
OUR TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS UNDER THESE TERMS SHALL NOT EXCEED THE TOTAL AMOUNT ACTUALLY PAID BY YOU TO DGTALQR IN THE THREE (3) MONTHS IMMEDIATELY PRECEDING THE CLAIM.
11. Indemnification
You agree to defend, indemnify, and hold harmless DGtalQr and its personnel from and against any third-party claims, losses, damages, liabilities, costs, and expenses (including reasonable legal fees) arising from: (a) your violation of these Terms; (b) any content, menu, or pricing you publish; or (c) any dispute between you and your customers.
12. Account Termination & Suspension
DGtalQr reserves the right, in its sole discretion, to suspend, throttle, or terminate any user account or QR access immediately and without prior liability if we determine that the account has violated these Terms, engaged in fraudulent behavior, or posed a security risk to the platform.
13. Governing Law & Dispute Resolution
These Terms shall be governed by and construed in accordance with the laws of India. Any legal dispute, claim, or proceeding arising under or in relation to these Terms shall be subject to the exclusive jurisdiction of the competent courts in India.
14. Corporate Details & Legal Inquiries
For general inquiries, corporate communications, or contract notices regarding these Terms, please contact:
Entity Name: DGtalQr Private Limited
Corporate Identification Number (CIN): U63121AP2026PTC127943
Corporate Email: support@dgtalqr.com
Official Website: www.dgtalqr.com
15. Intermediary Status & User-Generated Content Safe Harbor
DGtalQr functions strictly as an intermediary and technology service provider as defined under Section 2(1)(w) of the Indian Information Technology Act, 2000, the US Digital Millennium Copyright Act (17 U.S.C. § 512), and the EU Digital Services Act (Regulation (EU) 2022/2065).
15.1 Responsibility for Storefront Content
All storefront webpages, digital menus, catalogs, product descriptions, pricing, discount offers, images, logos, and promotional media accessible via dgtalqr.com/{url} or QR codes are independently created, uploaded, and managed by autonomous third-party organizations and merchant subscribers ("Content Publishers"). DGtalQr does not initiate the transmission, select the receiver of the transmission, or modify the content contained in the transmission.
15.2 Publisher Representations & Warranties
Content Publishers expressly represent and warrant that:
- They hold all necessary intellectual property rights, licenses, permits, and governmental registrations required to publish their content and offer their goods or services.
- Their published materials do not infringe any third-party copyright, trademark, patent, trade secret, privacy, or proprietary rights.
- Their offerings strictly comply with applicable consumer protection, food safety, local taxation, and advertising standards.
15.3 Prohibited Content & Takedown Policy
DGtalQr maintains zero tolerance for unlawful content. Content Publishers are strictly prohibited from publishing content that promotes illegal goods, counterfeit items, fraudulent investment schemes, hate speech, defamation, adult or sexually explicit materials, or malware. DGtalQr reserves the unconditional right to disable, restrict, or remove access to any webpage, QR code, or content upon receipt of actual knowledge or a valid legal notice from an aggrieved party, regulatory agency, or court order.
16. Statutory Grievance Redressal Mechanism (Rule 3(2) IT Rules, 2021)
In compliance with the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021, DGtalQr has appointed a designated Grievance Officer to address user complaints, copyright infringements, and reported violations:
Grievance Resolution Timelines & Online Tracking
- Receipt Acknowledgment: Automatically acknowledged with a unique Tracking ID within 24 to 48 hours.
- Resolution & Disposal: Investigated and formally disposed of within 15 business days of receipt.
- Live Status Tracking: Grievance filers can monitor the real-time review progress and official admin response anytime at www.dgtalqr.com/contact using their Tracking ID.
By continuing to access or use DGtalQr, you confirm that you have read, understood, and agreed to all the terms, policies, intermediary conditions, and statutory compliance guidelines set forth above.